Privacy Policy

Last updated: March 2026

1. Introduction

Open Gate Films ("we", "us", or "our") is an Australian video production company operated by Daniel Kuberek. We are committed to protecting the privacy of our clients, website visitors, and business partners in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website at opengatefilms.com.au or engage with our services.

2. What Personal Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

• Your full name
• Email address
• Phone number
• Company or organisation name
• Project details, creative briefs, or messages submitted via our contact form

2.2 Information Collected Automatically

• IP address and browser type
• Pages visited and time spent on our website
• Referring website or search query
• Device type and operating system

2.3 Information Collected During Production Projects

• Names, likenesses, and voices of individuals appearing in video productions (subject to separate talent release agreements)
• Business branding materials, logos, and intellectual property shared with us for production purposes
• Invoice and billing information for project payment

3. How We Use Your Information

We use the personal information we collect to:

• Respond to enquiries submitted through our contact form or via email
• Provide quotes, proposals, and project scoping services
• Deliver video production services and manage project logistics
• Issue invoices and process payments
• Communicate project updates, timelines, and deliverables
• Improve our website and service offerings
• Comply with legal obligations under Australian law

We will not use your personal information for purposes unrelated to your enquiry or engagement without your consent.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Subcontractors and crew members engaged in the production of your project, on a need-to-know basis
• Third-party platforms used in delivering our services (e.g. cloud storage providers, post-production tools, project management software)
• Legal and regulatory bodies where required by Australian law
• Professional advisors such as accountants or legal counsel, under confidentiality obligations

Where we share information with third-party service providers, we take reasonable steps to ensure those parties handle your data in accordance with the Australian Privacy Principles.

5. Storage and Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your information may be stored electronically on secure systems, including cloud-based platforms. We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

While we strive to protect your data, please be aware that no method of internet transmission or electronic storage is 100% secure.

6. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You may adjust your browser settings to refuse cookies; however, this may affect some functionality of our website.

We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. These tools may collect anonymised data about your browsing behaviour.

7. Access and Correction

Under the Australian Privacy Act, you have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate, incomplete, or out of date. To make a request, please contact us at the details below.

We will respond to access and correction requests within a reasonable timeframe, and no later than 30 days from receipt of your request.

8. Complaints

If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Principles, you may lodge a complaint by contacting us directly. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

For any privacy-related enquiries, requests, or complaints, please contact:

Open Gate Films
Attn: Daniel Kuberek
Email: info@opengatefilms.com.au
Phone: (02) 9188 1686

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The most current version will always be available on our website. We encourage you to review this policy periodically.